Privacy Policy

SERENITY (hereinafter referred to as "the Company") establishes this Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of users (hereinafter referred to as "Users") in connection with the services provided on this website (hereinafter referred to as "the Service").

• Article 1 (Definition of Personal Information)

  "Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information of Japan, meaning information related to a living individual that can identify a specific individual based on the name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, as well as data containing identifiable individual features such as appearance, fingerprints, voiceprints, and health insurance numbers that can identify a specific individual on their own (Personal Identification Information).

• Article 2 (Method of Collecting Personal Information)

  • 1.

    The Company may request personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number when Users register for the Service.

  • 2.

    The Company may also collect transaction records and payment information, including personal information of Users, from business partners (including information providers, advertisers, and advertisement distribution partners, hereinafter referred to as "Partners") regarding transactions made between Users and Partners.

• Article 3 (Purpose of Collecting and Using Personal Information)

  The Company collects and uses personal information for the following purposes:

  • 1.

    To provide and operate the Service;

  • 2.

    To respond to inquiries from Users (including identity verification);

  • 3.

    To send emails regarding new features, updates, campaigns, and other services provided by the Company;

  • 4.

    To contact Users as necessary for maintenance, important notifications, etc.;

  • 5.

    To identify Users who violate the Terms of Use or attempt to use the Service for fraudulent or improper purposes, and to refuse their use;

  • 6.

    To allow Users to view, modify, delete their registered information, and check their usage status;

  • 7.

    To bill Users for paid services;

  • 8.

    For other purposes related to the above-mentioned purposes.

• Article 4 (Changes to the Purpose of Use)

  • 1.

    The Company shall change the purpose of use of personal information only when it is reasonably deemed relevant to the original purpose.

  • 2.

    If the purpose of use is changed, the Company shall notify Users of the revised purpose or announce it on this website in the manner prescribed by the Company.

• Article 5 (Provision of Personal Information to Third Parties)

  • 1.

    The Company will not provide personal information to third parties without the prior consent of the User, except in the following cases permitted by law:

    • a.

      When required by law;

    • b.

      When necessary to protect human life, body, or property and it is difficult to obtain the User’s consent;

    • c.

      When particularly necessary for public health improvement or the healthy upbringing of children and obtaining the User's consent is difficult;

    • d.

      When it is necessary to cooperate with government institutions or local public bodies in executing affairs prescribed by law, and obtaining the User's consent may interfere with the execution of such affairs;

    • e.

      When the following matters have been notified or publicly announced in advance and the Company has submitted a report to the Personal Information Protection Commission:

      • i.

        The purpose of use includes providing information to third parties;

      • ii.

        The categories of data to be provided to third parties;

      • iii.

        The means or methods of provision to third parties;

      • iv.

        That the provision of personal information to third parties will be stopped at the User’s request;

      • v.

        The method of accepting User requests.

    2.

    Notwithstanding the preceding paragraph, the following cases shall not be considered as providing personal information to a third party:

    • a.

      When the Company entrusts the handling of personal information, in whole or in part, to the extent necessary to achieve the purpose of use;

    • b.

      When personal information is provided in connection with the succession of business due to a merger or other reasons;

    • c.

      When personal information is jointly used with a specific party, and the User has been notified in advance or the User can easily learn about the joint use, including the scope of jointly used information, the scope of joint users, the purpose of use, and the name or title of the responsible party for managing the personal information.

• Article 6 (Disclosure of Personal Information)

  • 1.

    When requested by a User, the Company shall disclose the User’s personal information without delay. However, if disclosure falls under any of the following cases, the Company may withhold disclosure in whole or in part, and if a decision is made not to disclose, the Company will notify the User accordingly. A fee of 5,000 yen per request will be charged for personal information disclosure.

    • a.

      When disclosure may harm the life, body, property, or other rights of the User or a third party;

    • b.

      When disclosure may significantly impede the proper execution of the Company's business operations;

    • c.

      When disclosure would violate laws and regulations.

  • 2.

    Notwithstanding the preceding paragraph, the Company will not disclose non-personal information such as browsing history and characteristic data unless required by law.

• Article 7 (Correction and Deletion of Personal Information)

  • 1.

    If a User finds that their personal information held by the Company is incorrect, they may request the Company to correct, add, or delete (hereinafter referred to as "Correction, etc.") their personal information through the procedures specified by the Company.

  • 2.

    If the Company determines that it is necessary to comply with a User’s request under the preceding paragraph, it shall promptly carry out the Correction, etc., and notify the User of the outcome.

• Article 8 (Suspension of Use of Personal Information, etc.)

  • 1.

    If a User requests the suspension or deletion (hereinafter referred to as "Suspension, etc.") of their personal information on the grounds that it has been handled beyond the scope of the intended use or acquired unlawfully, the Company shall conduct a prompt investigation and, based on its findings, execute the Suspension, etc., and notify the User accordingly.

  • 2.

    However, if the Suspension, etc., of personal information would require excessive costs or if it is difficult to carry out the Suspension, etc., the Company may take alternative measures necessary to protect the User’s rights and interests.

• Article 9 (Changes to the Privacy Policy)

  • 1.

    The content of this Policy may be changed without prior notice, except as otherwise provided by law or in this Policy.

  • 2.

    Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

• Article 10 (Contact Information)

  For inquiries regarding this Policy,please contact the following:info@restaurant-kiji.com